Our Company’s culture is built on integrity and respect, and we believe that all of our employees have a responsibility to promote the highest ethical standards and comply with the law everywhere we operate. We are committed to creating and fostering a work environment that promotes doing the right thing and conducting ourselves in a way that maintains trust and respect across the globe. Our Compliance Programme has established a framework to preserve our culture of integrity and processes to help prevent, detect, and resolve instances of actual or potential illegal or unethical behaviour.
We recognise our fundamental obligation to obey the law everywhere we operate and we are committed to acting with integrity in all of our business activities.
By defining our principles of business conduct and reflecting our shared commitment to integrity, our Code of Conduct demonstrates how we achieve our goals and succeed the right way.
Our success as a company is built on creating a positive culture for our employees and all those we work with—one where we consistently demonstrate our commitment to integrity, open communication, and fairness in all of our business relationships. To make this possible, we created Comcast NBCUniversal Listens and Sky Listens, programmes that offer employees several channels for speaking up without fear of retaliation. Whether it is a question or a concern about a workplace issue or suspected illegal or unethical conduct, we encourage our employees to speak up and we’ve made it easy to do so.
Our programme is open to all Sky employees to make a report, but is also open to other third parties like former employees, workers, contractors, volunteers or suppliers.
Reporting your concerns to Sky at the earliest opportunity allows us to investigate so we can take appropriate action if wrongdoing is found. We encourage you to raise your concern to Sky before contacting any external channel however if you wish to make a protected (whistleblower) report to an appropriate external competent authority you should ensure it is done in accordance with any local legislation.
As described in our Code of Conduct, Sky prohibits retaliation against anyone who in good faith raises a concern even if a reported concern is eventually unsubstantiated, including indirect retaliation against others reporters are connected to. Retaliation includes the threat or attempt at retaliation and can come in many different forms. Examples of retaliation can include (but are not limited to):
(a) suspension, lay-off, dismissal or equivalent measures;
(b) demotion or withholding of promotion;
(c) transfer of duties, change of location of place of work, reduction in wages, change in working hours;
(d) withholding of training;
(e) a negative performance assessment or employment reference;
(f) imposition or administering of any disciplinary measure, reprimand or other penalty, including a financial penalty;
(g) coercion, intimidation, harassment or ostracism;
(h) discrimination, disadvantageous or unfair treatment;
(i) failure to convert a temporary employment contract into a permanent one, where the worker had legitimate expectations that he or she would be offered permanent employment;
(j) failure to renew, or early termination of, a temporary employment contract;
(k) harm, including to the person's reputation, particularly in social media, or financial loss, including loss of business and loss of income;
(l) blacklisting on the basis of a sector or industry-wide informal or formal agreement, which may entail that the person will not, in the future, find employment in the sector or industry;
(m) early termination or cancellation of a contract for goods or services;
(n) cancellation of a licence or permit;
(o) psychiatric or medical referrals.
If you believe you are experiencing retaliation for having made a whistle blowing disclosure, you should seek to report it via Sky Listens as a specific new concern so that this can be investigated.
At Sky, we share a Purpose that connects the work we do to the things that really matter for our customers, our people, our communities and our world. Our Values then shape how we’re able to deliver it and make it real. Whether its supporting our colleagues work-life balance and championing diversity, working within our communities or investing in young people Sky brings this to life through our work together and the values we share. Learn more with the link to our Ways of Working.
Our values are at the heart of our company and they are embodied every day by our teams around the world as we work together and with our partners and communities. They are the things we hold most important and define how we do what we do. Our 5 core values that guide us are
Fair & Responsible
We believe in doing the right thing
Forward-looking & Restless
We believe in building a better tomorrow
Creative & Action-orientated
We believe in new ideas and making them happen
Customer-led & Simplifying
We believe in making things better and simpler for our customers
Collaborative & Inclusive
We believe we are better when we all work together